// grow

Most email programmes are leaving revenue in plain sight.

If your open rates are under 25% or your automation sequences haven't been touched in six months, there's revenue you're leaving on the table.

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100+ projects delivered
2017 shipping since
In-house all senior team
< 1 day response time

Email is the highest-ROI channel most businesses are running badly. Spray-and-pray sending erodes list health, while neglected automation sequences leave revenue uncollected at every trigger point. The fix is usually straightforward: clean the list, build the right sequences and focus on revenue rather than opens.

// what to expect

What good looks like.

// before

You're sending the same email to your entire list. Open rates are falling and people are unsubscribing

// with us

Segmented lists with relevant sends. Open rates typically recover from under 20% to 30–45% for engaged subscribers

One of the fastest ways to improve email performance is to send less, to more relevant segments. Sending to everyone with the same message trains subscribers to ignore you, and eventually flags your domain as spam.

// before

New subscribers sign up and then hear nothing until your next promotion

// with us

A welcome and nurture sequence runs automatically. New subscribers get a proper introduction on days 1, 4 and 7

The first 7 days after someone subscribes are the highest-engagement window you'll ever have with them. Most businesses waste it entirely.

// before

Email is one of your channels but you can't say how much revenue it's actually driving

// with us

Revenue tracked per email send. Email typically drives 15–25% of total revenue for ecommerce when run properly

// what's included

Email Marketing: what's included

  • Campaign strategy & design

    Emails people actually open, read and click: designed around the subscriber's context, not a template library.

  • Automation flows

    Welcome, nurture, post-purchase, win-back and abandoned cart: built once, earning continuously.

  • List management & segmentation

    Clean lists, meaningful segments and sending to people who actually want what you're sending.

  • Deliverability audit

    SPF, DKIM, DMARC, sender reputation: the technical foundation that determines whether emails arrive.

  • A/B testing

    Subject lines, send times, content and CTAs: tested with enough volume to mean something.

  • Platform setup & migration

    Klaviyo, Mailchimp, ActiveCampaign, Brevo, HubSpot and others: whichever fits your stack and budget.

  • Goal-focused results

    Metrics tied to your actual objective: revenue, bookings, sign-ups, not open rates.

// how it works

Our email marketing process

Every email marketing project follows a clear structure, so you always know what's happening and what's next.

  1. Audit

    Review your platform, list health, deliverability configuration, active sequences and recent campaign performance before making any changes.

  2. Strategy & segmentation

    Define audience segments, sending cadence, campaign types and automation trigger points.

  3. Platform setup

    Configuration, deliverability records (SPF, DKIM, DMARC) and template infrastructure set up correctly.

  4. Automation build

    Welcome, nurture, abandoned cart, win-back and post-purchase sequences built and tested.

  5. Campaign delivery & optimisation

    Ongoing campaigns managed, A/B tests run and results tracked against revenue metrics, not open rates.

Tools & platforms:
KlaviyoMailchimpActiveCampaignBrevoHubSpotPostmarkLitmus
// our approach

Email that people actually open.

We track revenue per email, not just opens. A 40% open rate with no purchases is worse than an 18% open rate with a 5% click-to-buy rate. We track the metric that pays and optimise toward it.

Common questions

How many emails should we send per month?
More is not better. We find the right cadence through testing, not a one-size-fits-all rule.
Can you build automations in our existing platform?
Yes. We work with most major platforms. If you want to migrate, we'll manage that too.
What's the difference between a campaign and an automation?
Campaigns are one-off sends. Automations run continuously based on triggers: a new subscriber, a purchase, an abandoned cart. Automations usually have higher ROI because they reach people at exactly the right moment.

See where you stand, for free.

30 minutes, one senior team member, no pitch deck. We'll review your email marketing setup and tell you what's working, what's not, and what we'd do differently.